Booking
A pre-reservation is necessary. You can make a booking by E-mail or using our homepage. We do need the full name, address, nationality and birth date of each participant for clearing you at the harbour master's office. We don't except bookings by texting or phone calls. A deposit is required.

Confirmation and Invoice
Wanua will list you in its reservation list and we send you a confirmation along with a deposit invoice. We ask for a down payment or deposit of 600.000 IDR per person to confirm your reservation from your site. The down payment will be stated in Indonesian Rupiah or US$ or Euro. Please note, if other agents ask for a higher deposit to pay, they are not serious and you have to be carefull to do a booking with them. The deposit has to be paid at least one month before departure or immediately, if the time between booking and departure date is less than one month. If we don't get the deposit in time or if we don't get any deposit, we have the right to cancel your reservation.  
After we have received the deposit, we issue a voucher and send it to you.

Balance Payment
The balance has to be paid at least one day before the tour starts at our office in Labuan Bajo or the Wanua office in Bangsal. We only accept cash in Indonesian Rupiah. Cash payment in other currencies are only on request during time of booking.

Cancelation by your site
You can cancel your reservation any time. Fifty percent of the deposit gets refunded if your cancelation time is more than 14 days before the expected departure day. If it is less than 15 days, you don't get any refund.

Cancelation by our site
We get the right to cancel the tour any time, if the minimum number of guests is not reached, if the boat has to be unexpected maintained or if the weather condtions doesn't allow to travel in regard to your own safety. We will refund you the deposit.

wanua adventure tour